Our promise: measurable review growth in 60 days, or we work free until you get it.
Trusted by tour & activity operators across North America
What is TourSync?
AI-powered business operations software, built for tour and activity businesses.
TourSync is AI-powered business operations software built specifically for tour and activity businesses. It connects to the booking platform you already use and brings your CRM, guest communications, marketing, automation, and business intelligence into one platform. It's the Operating System your tour business runs on.
TourSync does not replace your booking or ticketing platform. Your booking platform stays exactly where it is. TourSync connects to it, reads every booking and guest into one place, and builds the operational intelligence layer around your existing operation, so the tools that run your business finally talk to each other. More about TourSync.
Sound familiar?
Five tools that don't talk to each other. Paying for the gaps with your time.
A booking platform here. An email tool there. A CRM that half the team doesn't use. Guest messages scattered across five apps. Reports built manually at month end.
TourSync replaces the patchwork - one connected platform with an AI brain at the centre.
Seamless integration
Your ticketing platform stays. TourSync builds the intelligence around it.
TourSync plugs directly into the platform you already use - pulls every booking, guest, and tour into one place, then runs AI automations across the rest of your operation.
TourSync is tour operator software that pulls four jobs into one login: your CRM and guest data, every guest conversation, your automation and marketing, and the business intelligence to run it all. It's CRM for tour operators, tour operator automation, and reporting, connected end to end.
Built for one kind of business: tour and activity operators.
TourSync is AI-powered business operations software for tour and activity businesses, food tours, walking tours, sightseeing, experiences, and multi-location operators, running on booking platforms like FareHarbor, Peek Pro, and Rezdy. If your day is spent answering guests, chasing reviews, and stitching tools together between departures, TourSync is built for you.
Select your business size and we'll show you exactly what changes.
You didn't start a tour business to spend your evenings in an inbox. TourSync gives you back the hours, so the only thing that gets your full attention is the guest standing in front of you.
Where you are now
Your phone is your office and your leash.
Inquiries come in while you're guiding. Reviews go unasked because the moment passes. Messages come in across Instagram, email, and text - and you're tracking all of it across five apps.
What changes
A business that runs while you're living it.
You keep your ticketing platform. TourSync connects to it, pulls in every booking and guest, and builds a custom platform around your operation with your AI Brain at the centre.
In practice
Custom platform, done for you and managed on your behalf
AI Brain trained on your tours, guests, voice and values
Keeps your ticketing platform - everything else replaced
One inbox - calls, SMS, WhatsApp, email, social DMs
Private & corporate enquiries captured, ready to work
Masked OTA emails recovered - every guest becomes yours
"TourSync handles the volume. You handle the moments."
Base · Comms: $347/mo, $497 setup, full audit built in. Switching from another CRM? We waive the setup.
Your team is capable. But their day belongs to whoever emailed last. TourSync absorbs the repetitive so your team stops maintaining and starts delivering.
Where you are now
Your team is talented. But the inbox owns their day.
Admin is answering the same questions on loop. Private and corporate inquiries - real revenue - get tracked in a spreadsheet.
What changes
Your team stops maintaining. They start building.
Every message lands in one unified inbox with full booking context. Standard bookings trigger automated guest journeys. Built, configured, and managed on your behalf.
In practice
Custom platform configured to how your team actually works
AI Brain trained on brand voice, values, tours and guests
Keeps your ticketing platform - everything else replaced
One inbox - calls, SMS, WhatsApp, email, social DMs
Automated guest journeys - booking through to review
Every booking and guest in one searchable place - no app-hopping
Private & corporate pipeline - inquiry to confirmed booking
AI agent answers guests over chat and voice, day and night
"The mundane gets handled. The meaningful gets your full attention."
Growth: $697/mo, $997 setup, full audit built in. Switching from another CRM? We waive the setup.
At scale, the risk isn't inefficiency - it's inconsistency. TourSync builds a unified intelligence across every location so the standard doesn't slip.
Where you are now
Multiple businesses. One name. No shared intelligence.
What works in one city stays trapped there. Communication quality varies by who's on shift. Across every location, overlapping tools that don't talk to each other.
What changes
Every location performs like your best location.
One AI Brain across your entire operation, learning every market. Every message from every channel in one place. Private and corporate tours through a structured pipeline - automatically.
In practice
Custom platform per location, unified at the top
AI Brain compounding across every location daily
Keeps your ticketing platforms - everything else replaced
One inbox across every location and every channel
Consistent guest comms across every city and guide
Private & corporate - inquiry to drafted proposal, automatically
Cross-location performance intelligence - one view
Natural language: "Send tomorrow's harbour tour guests their briefing"
"Scale doesn't have to mean losing the personal touch. It just needs better infrastructure."
Premium: from $1,997/mo, $2,997 setup, full audit built in. Switching from another CRM? We waive the setup.
Real operators. Real results.
Don't take our word for it.
★★★★★
"I have become so accustomed to using TourSync and I'm really enjoying it. It serves the need - and more - than I was hoping for. I'm already feeling the benefits of the automations, organisation, and customer journey tracking."
"TourSync is helping us work smarter, not harder. We are capturing more ways to connect with our guests in a long term relationship and we have a much better sense of the opportunities and what they mean for our business. This is a great business asset for a thriving food tour company like Alberta Food Tours."
• The nervous guest, the loyal returnee - that's still you
"TourSync doesn't replace your team. It makes every person on your team capable of things that used to require a team ten times larger."
AI handles the volume
Confirmations, follow-ups, reviews, reports - automated and personalised.
You handle the moments
The nervous guest. The loyal returnee. The corporate client. The experience they'll remember.
You stay in control
TourSync executes. You approve. Trust builds incrementally over time.
Your AI Brain
An AI that knows your business. Learns every day. Remembers everything.
The AI Brain is the business-intelligence layer inside TourSync - the part that reads your data, surfaces what needs attention, and turns plain-language requests into real work. It's how AI for tour operators should work. Most AI tools are generic. Your AI Brain isn't: it's built exclusively from your data and gets smarter every day.
• Absorbs your tour catalogue, brand voice, and guest history from day one
• Every booking, review, and message refines it automatically
• Spots which tours fill themselves and which ones need a marketing push
• The intelligence it builds belongs entirely to you
Live business insights
An actual morning briefing from one operator's TourSync.
Your voice & values
Every message reflects how you communicate. It sounds like you, not a chatbot.
Your tours
Every detail, nuance, and seasonal pattern. Knows which fill fast and which need a push.
Your guests
Who books, who returns, who refers. Communicates individually, not generically.
Your patterns
Seasonality, peak windows, lead times - learned from your own booking history.
What's working
Monthly intelligence - what's performing, what isn't, where the opportunities are.
Compounds over time
The longer you run TourSync, the more valuable your AI Brain becomes. That intelligence is yours alone.
"The longer you run TourSync, the smarter your AI Brain gets - and that intelligence belongs entirely to you."
Getting started
From alignment call to fully operational. Here's how it works.
01
Alignment Call
Free · 45 minutes
Tell us about your operation. We'll show you exactly what TourSync looks like for a business like yours. No pressure. No pitch deck.
Once you join, the first thing we do is audit your workflows, tech stack, and biggest missed opportunities. The result: a custom blueprint and the foundation of your AI Brain.
03
Built, Launched & Learning
Full audit included · Done for you · Ongoing
We configure and launch your entire platform - no large upfront cost, just your monthly fee from day one. Your AI Brain improves continuously and we become your strategic partner.
Most operators are fully operational within two weeks. Many see time savings in the first 48 hours.
One platform
Stop paying for tools that don't talk to each other.
Keep your ticketing platform. Replace everything else.
Full CRM - every guest, booking, conversation
Unified inbox - SMS, email, WhatsApp, voice, social
Booking platform sync - all major platforms
AI Brain - trained on your business, daily
Automated guest journeys end-to-end
Review generation & reputation management
Email marketing & re-engagement campaigns
Private & corporate sales pipeline
Day-of guest comms & pre-tour briefings
Monthly performance reporting - auto-generated
Social media planner & payments & invoicing
Natural language AI execution Growing & Multi
Your ticketing platform stays exactly where it is. TourSync connects to it and builds the intelligence layer around it.
One monthly fee. One platform. One AI that gets smarter every month.
Simple pricing
One platform. Three tiers. No hidden fees.
Keep your booking platform. The base handles everything after the booking; the value climbs as you grow. Unlimited contacts on every tier.
Base · Comms
$347 /mo
+ $497 setup · audit built in
Everything after the booking, done for you:
•Connects to your booking platform, every guest in one brain
•Your own number for calls, SMS & WhatsApp
•Automated guest journey, timed to the tour
•Review requests at the happiness peak
•Missed-call text-back
•Masked OTA emails recovered, guests become yours
•Every waiver signer captured, unlimited contacts
•Contact + private/corporate capture forms
Most popular
Growth
$697 /mo
+ $997 setup · audit built in
Everything in Base, plus:
•AI agent answers guests over chat & voice, day and night
•Every location on one brain, cross-location intelligence
•AI front desk and AI booking bot
•Priced by number of cities
Add Reporting to any tier, $199/mo: advice-first dashboards, a quarterly report off your own data, and how often AI recommends you vs your competitors.
Cheaper than an all-in-one CRM. Worth more than a DIY stack.
Against an all-in-one like HubSpot you pay a fraction of the price. Against a cheaper email-and-automation stack you pay a little more, but we build and run it for you, it reads your actual bookings, and there are no per-contact fees.
No. TourSync connects to the booking platform you already use, such as FareHarbor, Peek Pro, or Rezdy, and adds the CRM, guest communications, automation, and reporting around it. Your availability, checkout, and payments stay in your booking platform.
What booking platforms does TourSync work with?
TourSync connects natively to FareHarbor, Peek Pro, and Rezdy today, with other platforms like Ventrata, Bokun, and TrekkSoft connected on request. See the integrations page for details.
What is the AI Brain?
The AI Brain is the business-intelligence layer inside TourSync. It is built from your own tours, guests, and booking history, and it surfaces what needs attention, drafts guest messages in your voice, and turns plain-language requests into real work.
How much does TourSync cost?
TourSync has three tiers: Base at $347/mo, Growth at $697/mo, and Premium from $1,997/mo, each with done-for-you setup (from $497, waived for switchers). Reporting is a $199/mo add-on. Usage such as calls, SMS, WhatsApp, and email is billed at cost, never marked up and never per contact. See the pricing section and billing & usage fees.
Ready when you are
Ready to see what TourSync looks like for your business?
We onboard every new operator with a dedicated alignment call. You'll leave with a clear picture of what changes, what it costs, and what the first 90 days look like.
Currently onboarding tour operators across North America, Australia, and Europe.
Free alignment call
Let's see what TourSync looks like for your business.
45 minutes. Free. No pitch deck. You tell us about your operation; we'll show you exactly what would change, what it costs, and what the first 90 days look like.
Real operators. Real results.
Don't take our word for it.
"I have become so accustomed to using TourSync and I'm really enjoying it. It serves the need - and more - than I was hoping for. I'm already feeling the benefits of the automations, organisation, and customer journey tracking."
"TourSync is helping us work smarter, not harder. We are capturing more ways to connect with our guests in a long term relationship and we have a much better sense of the opportunities and what they mean for our business. This is a great business asset for a thriving food tour company like Alberta Food Tours."
Join operators across North America who've replaced the patchwork and given their teams something better to do with their time.