Home › Integrations › Bokun

Bokun

Bokun integration for tour operators

TourSync connects to Bokun and builds the CRM, communications, automation, and intelligence layer around it. Everything that should happen after a guest books, reviews, reminders, win-backs, and day-of messages, is handled for you. TourSync does not replace Bokun; it runs alongside it.

What is Bokun?

Bokun is a booking and channel management platform for tours and activities. It is widely used for distribution and connecting operators to online travel agencies.

What does TourSync do with Bokun?

TourSync can connect to Bokun on request. We set up the connection during onboarding so your Bokun bookings and guests flow into TourSync, where the CRM, communications, automation, and business-intelligence layer takes over.

Honest note: the Bokun connection is set up on request during onboarding, rather than being a prebuilt, one-click native integration like our FareHarbor, Peek Pro, and Rezdy connections. If you run on Bokun, tell us on a call and we will confirm exactly how it would connect for your setup.

Does TourSync replace Bokun?

No. TourSync connects to your existing booking platform and builds the CRM, communications, automation, and intelligence layer around it. Your availability, checkout, payments, and manifests stay in Bokun. TourSync takes over everything that happens around the booking, not the booking itself.

What can tour operators do with TourSync and Bokun?

Once your bookings are flowing into TourSync, you can:

  • One searchable guest record Every Bokun booking, guest, and message in one place, instead of scattered across separate tools.
  • Automated guest journeys Review requests, reminders, win-backs, and day-of guest communications, triggered by the booking and sent automatically. See tour operator automation.
  • Messaging from your own number Guest communications go out over SMS, WhatsApp, and email from your own brand, not a generic sender.
  • Insights from your bookings Your AI Brain reads your booking history to show which tours are filling and where the opportunities are.

Who is this integration best for?

Operators using Bokun for bookings and distribution who want automated guest communications and one guest record around it, set up on request.

Frequently asked questions

Does TourSync work with Bokun?
Yes. TourSync connects to Bokun on request. We set the connection up during onboarding, so your Bokun bookings and guests flow into TourSync automatically once it is live.
Do I have to leave Bokun to use TourSync?
No. TourSync runs alongside Bokun. You keep taking bookings and payments in Bokun exactly as you do today.
Does TourSync replace my booking platform?
No. TourSync is AI-powered business operations software that builds the CRM, communications, automation, and reporting layer around your booking platform. The booking platform stays.
What does TourSync cost?
TourSync starts from $349/mo and includes done-for-you setup. Metered usage such as phone, SMS, WhatsApp, and email is billed on top. See billing & usage fees and the homepage for current pricing.