What is Rezdy?
Rezdy is online booking software and a reservation system for tours, activities, and attractions. It also connects operators to resellers and OTAs through its distribution network.
What does TourSync do with Rezdy?
TourSync connects to Rezdy with a native, real-time webhook integration. When a booking is created, changed, or cancelled in Rezdy, that information flows straight into TourSync as it happens and becomes a single guest record: who booked, which tour, when, and how to reach them.
From there, TourSync handles the work that happens after the booking, so you never move guest information between tools by hand.
Does TourSync replace Rezdy?
No. TourSync connects to your existing booking platform and builds the CRM, communications, automation, and intelligence layer around it. Your availability, checkout, payments, and manifests stay in Rezdy. TourSync takes over everything that happens around the booking, not the booking itself.
What can tour operators do with TourSync and Rezdy?
Once your bookings are flowing into TourSync, you can:
- One searchable guest record Every Rezdy booking, guest, and message in one place, instead of scattered across separate tools.
- Automated guest journeys Review requests, reminders, win-backs, and day-of guest communications, triggered by the booking and sent automatically. See tour operator automation.
- Messaging from your own number Guest communications go out over SMS, WhatsApp, and email from your own brand, not a generic sender.
- Insights from your bookings Your AI Brain reads your booking history to show which tours are filling and where the opportunities are.
Who is this integration best for?
Operators on Rezdy, including those selling through resellers and OTAs, who want one guest record and automated follow-up around every booking that comes in.